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21 car insurance phone number

Contacting 21st Century Insurance Customer Service Center

The 21st Century Insurance company provides auto insurance to customers in covered areas. The company headquarters is located in Delaware, but insurance policies can be underwritten in nearly every state. In order to find out if 21st Century Insurance provides auto insurance in your state visit the front page of the web site and enter your zip code.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

There are multiple phone numbers listed for the 21st Century Insurance customer service department.

  • Quotes: 1-877-310-5687
  • Policy Customer Service: 1-877-401-8181
  • Claims: 1-888-244-6163
  • Roadside Assistance: 1-800-439-5587
  • Homeowners: 1-877-834-7532
  • Modular Homes: 1-800-903-8114
  • Personal: 1-800-222-2007
  • Antique Auto: 1-877-618-7001
  • Motorcycle: 1-800-903-8114
  • Flood: 1-800-222-2007
  • Marine: 1-800-903-8114
  • Breakdown Insurance: 1-866-907-3308
  • Life Insurance: 1-800-327-6377

Mailing Address

Some insurance customers prefer to write to their insurance company rather than give them a call or e-mail them about a problem or concern they’re having. Mailing a letter to your insurance company may seem like the easiest possible solution but it also means waiting longer for a response.

21st Century InsurancePO Box 15510Wilmington, DE 19886

Or

21st Century Insurance Overnight 3 Beaver Valley Rd4th FlWilmington, DE 19803

Or

21 Century Insurance3 Beaver Valley RdWilmington, DE 19803

Official Website

The front page of the 21st Century Insurance website is available at http://www.21st.com/. You must enter a zip code to proceed with an insurance quote or you can log in to your account. If you’re just visiting the website to shop around for auto insurance, click on one of the links at the top of the page to move past the log in page.

Customer Service Email

When members choose to contact 21st Century Insurance by e-mail they have to visit the Contact Us page to choose from a drop down menu of topics. Topics include a billing, four submission and general questions. You can find the 21st Century Insurance customer service form at http://www.21st.com/contact-21st-century-insurance.htm. We sent a message to an agent to see how long it takes for customers to receive a response.

Our Experience

The 21st Century Insurance customer service line is voice-activated. If you press 0 when the call is answered you can skip all the options to talk to a representative. Our call was answered by Angela in less than one minute. We talked with Angela about the cost difference when switching from full coverage auto insurance to liability. She was informed and offered good general advice without pressing for information that could be used for a quote.

VN:F [1.9.22_1171]Rate your customer service experience:please wait...Rating: 2.0/5 (4 votes cast)Contact 21st Century Insurance Customer Service, 2.0 out of 5 based on 4 ratings

Source


Auto Insurance:

Get a Quote (Auto) 1-877-310-5687
Policy Service 1-877-401-8181
Claims Information 1-888-244-6163
21st Roadside Assistance 1-800-439-5587

Additional Products

  • Homeowners and Renters Insurance 1-877-834-7532
  • Mobile- Modular Home Insurance 1-800-903-8114
  • Specialty Homeowners Insurance 1-800-903-8114
  • Personal Umbrella Insurance 1-800-222-2007
  • Antique Auto Insurance 1-877-618-7001
  • Motorcycle Insurance 1-800-903-8114
  • Flood Insurance 1-800-222-2007
  • Family Boaters Insurance 1-800-903-8114
  • Personal Watercraft Insurance 1-800-903-8114
  • Auto Mechanical Breakdown Insurance 1-866-907-3308
  • Life Insurance 1-800-327-6377

Mail Addresses

General Inquiries

Corporate Headquarters
21st Century Insurance
3 Beaver Valley Road
Wilmington, DE 19803

Payments

Payments sent by regular mail
Insurance Payment Processing Center
PO Box 7247-0302
Philadelphia, PA 19170-0302

Payments sent by overnight mail

21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Policy Correspondence

Policy correspondence by regular mail
21st Century Insurance
PO Box 15510
Wilmington, DE 19886-9252

Policy correspondence by overnight mail

Overnight- Correspondence
21st Century Insurance
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Claims

Claims- Centralized mailing address
National Document Center
Email: claimsdocuments@farmersinsurance.com
PO Box 268994
Oklahoma City, OK 73126-8994
Fax: 877-217-1389

Claims – Medical/PIP documents involving FL, NJ, NY
PO Box 268995
Oklahoma City, OK 73126-8995

Claims – Medical/PIP documents involving all other states
PO Box 268993
Oklahoma City, OK 73126-8993

Source


Auto Insurance Sales and Service

Get a Quote (Auto) 1-877-310-5687

Assistance with your Auto Insurance 1-877-401-8181

Claims Information 1-888-244-6163

21st Roadside Assistance 1-800-439-5587

Additional Insurance Products

Homeowners and Renters Insurance 1-877-834-7532

Mobile- Modular Home Insurance 1-800-903-8114

Specialty Homeowners Insurance 1-800-903-8114

Personal Umbrella Insurance 1-800-222-2007

Motorcycle Insurance 1-800-903-8114

Flood Insurance 1-800-222-2007

Family Boaters Insurance 1-800-903-8114

Personal Watercraft Insurance 1-800-903-8114

Auto Mechanical Breakdown Insurance 1-866-907-3308

Life Insurance 1-800-327-6377

Source

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