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Eastern Insurance provides the peace of mind you seek.

You’ve worked hard to get where you are today and we can help you protect what you've gained. As a subsidiary of Eastern Bank, Eastern Insurance is one of the largest independent insurance agencies in New England. We have a dedicated team of professionals who can find the right coverage to suit your needs. If you're looking for a Massachusetts insurance agency, we're here for you!

Whether you're looking for auto and home insurance for your family, liability insurance for your business, or benefits for your employees, Eastern Insurance has a range of solutions to meet your needs. Our expertise and partnership with leading carriers allows us to deliver insurance protection that's in your best interest.

What We're Made Of

We're Here For You - With more than 300 trained professionals and a 24/7 claims and customer service center, we provide industry-specific expertise, direct access to claim status, seamless follow-up with over 50 major insurance companies, and much more.

In Your Backyard - Headquartered in Natick, MA, and with 23 additional locations spanning from Gloucester to Sturbridge to Hyannis, we offer convenience no matter where you live. Find your closest Eastern Insurance office

Giving Back to Our Communities - By volunteering our time and donating funds, we show our support for the same local charities and organizations that are important to you. Through the Eastern Bank Charitable Foundation, we contribute 10% of our profits to benefit these charitable organizations throughout eastern Massachusetts. Learn More about our charitable giving.

Always Striving for the Best - Among other publications, our business has been recognized by Boston Business Journal, The Banker & Tradesman, and The Boston Globe. We've also been an Accredited Business with the Better Business Bureau since 2001. View all of our recent achievements

Our Mission

Eastern Insurance Group LLC works collaboratively with businesses and individuals in our communities to deliver solutions that help protect what’s most important to them – their families, their businesses and their employees. As a leading independent broker in the region, Eastern is a smart choice because of our market access, innovative tools, variety of channels and above all else, personalized local service, which helps our customers address whatever risks life presents. Our access to over 45 insurance companies allows us to offer competitive products with comprehensive coverage. Call 1-800-333-7234 or visit us at easterninsurance.com to learn more.


Choose the method that’s most convenient for you.

Here at Arbella, our goal is to make every aspect of your insurance experience convenient, efficient, and secure, including paying your insurance bill. That’s why we have several different options for you to choose from, each one is available 24 hours a day, seven days a week.

Ways to pay your bill


  • 24 hours a day, seven days a week
  • Safe and secure
  • Access to all of your billing and payment history
  • Enroll in paperless billing


  • 24 hours a day, seven days a week
  • Safe and secure
  • Or you can choose to pay online through your bank’s online payment system

By phone

  • Pay your bill with one simple phone call
  • 24 hours a day, seven days a week

Auto Pay

  • Monthly installments deducted automatically
  • No monthly installment fees
  • Never miss a payment
  • Easy to set up or make changes

Billing plans

  • Check out our billing plans for individuals and businesses.

You can also mail check payments:

Arbella Insurance Group
P.O. Box 55392
Boston, MA 02205-5392

Overnight mail:

Arbella Insurance Group
1100 Crown Colony Drive
Quincy, MA 02169


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